Shipping Policy

ORDER PLACEMENT

Search within the different categories and compare the products for the best prices, designs and deals. Filter your desired product, select it, add to the cart and proceed to the checkout for other details.

CONFIRMATION OF ORDER

At checkout, order confirmation details will be appeared detailing the quantity, prices, delivery options and delivery charges accordingly. Once you hit the button to check out, you will be delivered an automated email re-stating all the details of your order purchased at FAD

ORDER CHANGE OR CANCELLATIONS

Once you have placed the order, we will immediately process it for delivery. Once the order is confirmed and processed to the warehouse for logistics, it can be cancelled but it’s not possible to add or remove single articles. When the order is ready to be shipped, it is not possible to make any more changes to it.

ORDER TRACKING

After the confirmation of order email, you will receive another email notifying you the details of your purchased article, confirmation ID and unique tracking reference number (TRN) and tracking referencing link. 

Tracking reference link will direct you to the courier’s website where entering the TRM helps you to locate the position of your order and progress of your delivery.

TRN can also be found at your order history.

We reserve the rights to refund after the deduction of the shipping charges or the delivery or re-delivery charges.

ORDER DELIVERY

FAD wishes to not only deliver the hi-end product to the customers also deliver them the best of online shopping experience with better pricing, cost-efficient deals and paramount delivery services.

We work harder to provide secured as well as instant delivery of your desired article at our earliest. 

DELIVERY OPTIONS

Following delivery options are available for the residents Pakistan.

EXPRESS DELIVERY

Express Delivery allows the residents of the Pakistan to receive their purchased article within 1 working day.

DELIVERY TIME 

Products will be delivered from Monday to Friday between local timing 8:00 AM to 6:00 PM.

DELIVERY PROCESS

After the placement of the order, our customer service will get in touch with you. As soon as the order gets confirmed and mandatory checks such as credit clearance, address verification and availability of items are done, we will dispatch the order at your cited delivery place across the Pakistan within same day.

In some cases, it may take 1-3 working days. It is pertinent to inform you that bad weather or strategic conditions or additional checks on payment and address details may delay your order for two or more days which you will be notified within the 48 hours of the placement of orders.

DELIVERY CHARGES

Free delivery all over the Pakistan.  

DELIVERY TIME 

We are partnered with some of the top-of-the-line blazing fast delivery services across Pakistan. The paramount delivery management and shipping services let you see the estimated delivery timing in real-time. You may also track your order. 

It is imperative to learn that delivery time among different regions may differ subject to the weather and strategic conditions and the trade policies. 

DELIVERY PROCESS

The shipping costs are shown along with the purchased product prices at the time of check out. Shipping costs among different locations also vary in accordance with the size and weight. At the time of delivery, depending upon the regional trade policies. 

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